Initial usability testing with a diverse group of pilot users yielded invaluable insights into the practical application of Generative AI in various workplace contexts. While the baseline capabilities of FredAI Chat proved to be a significant asset for tasks such as drafting communications, summarizing documents, and brainstorming ideas, a clear and compelling need emerged for greater customization. Users across different departments, from marketing and sales to engineering and human resources, expressed a strong desire to tailor the AI's knowledge and behavior to the specific nuances of their roles and responsibilities. This feedback highlighted an increasing requirement for the design and implementation of personalized GPTs – AI agents fine-tuned with domain-specific data and instructions to provide more relevant and impactful assistance. The results of this initial testing phase underscored the importance of flexibility and adaptability in the design of enterprise-grade Generative AI tools, paving the way for the development of features that empower users to create AI assistants uniquely suited to their individual workflows.